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Round PVC Placemat Silicone Mat Heat Resistant

Option
Wholesale | Trade orders?

Wholesale/Bulk Ordering

We're excited to offer wholesale accounts to our valued customers! If you're interested in taking advantage of our wholesale prices and terms, please sign up for an account with us and get approved today.

Trade program

Start Saving with the Très Elite Trade Program. Très Elite is proud to offer a trade program supporting modern trade professionals. If you are a designer, architect, contractor or professional of the hospitality industry, you’ll enjoy great savings and special services from joining the Très Elite Trade Program. 

Lead time: 3 - 7 business days

Our standard processing time for order fulfillment is typically between 3-7 business days, starting from the date of order placement.

Depending on the specific product and supplier, special orders, wholesale, and personalized items may require a longer processing time of 2-4 weeks to prepare and craft.

We are proud to offer worldwide shipping, and in most cases, we cover the customs and import taxes for our customers. However, please note that any additional fees that may apply are the responsibility of the customer.

To accommodate customers who require expedited shipping, we offer express shipping options upon request for an extra fee. With this option, orders are typically delivered within 3-7 business days.

If you need your order to arrive sooner than the standard processing time allows, we recommend contacting us within 60 minutes of placing your order to request an upgrade to express shipping. Please note that an additional cost will apply.

As we aim to provide prompt service to our customers, we begin processing orders immediately upon receipt. Therefore, if you wish to modify or cancel your order, please contact us within 60 minutes of order placement. We cannot guarantee that requests received after this timeframe can be accommodated, and additional fees may apply.

Please be aware that processing times may be extended during peak periods, natural disasters, or pandemics. Additionally, orders placed on weekends will be acknowledged on the following business day, with processing beginning the next business day.

We take pride in our commitment to delivering orders in a timely manner. If your shipment is not delivered within the estimated timeframe after tracking has been confirmed, we offer late delivery compensation of $5 for standard shipping and $10 for express shipping. You can expect to receive this compensation within 48 hours of notification.

For more information regarding our policies or any questions about your order, please refer to our terms and policies or contact us directly. We appreciate your business and are dedicated to providing you with the best possible customer experience.

Questions? Contact us

If you have any questions or concerns, please contact us via email or chat with us between 10 a.m. and 2 p.m. on weekdays, Monday through Friday. Our team will make every effort to respond to your message as soon as possible or within 24-72 hours on Mondays and Fridays between 10 a.m. and 3 p.m., excluding weekends, peak times, and holidays. Please be aware that sending multiple emails may result in them being routed to the spam folder.

Lead time: This process starts as soon as your order is placed and may have a processing time of 7-14 business days before it ships. (Orders placed over the weekend will be considered received on Monday; the day that we receive your order is considered day zero)