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WE SHIP INTERNATIONALLY.
International Shipping Information
Très Elite offers international shipping to over 150+ countries worldwide. We ship globally within 3-7 business days, covering most customs and import taxes. Rare cases or wholesale orders may require extra fees upon delivery, for which customers are responsible.
Please note that some exclusive merchandise may only be shipped to selected countries. To check whether a product can be shipped to your location, please refer to the specific product description.
Prices, styles, and items may vary by country, and you can choose your shipping destination on the product page if it is available. If not, please contact us for more information.
Delivery Duty Unpaid (DDU) Basis
All international orders are shipped on a DDU basis. This means that you will be responsible for any import duties charged on your order upon delivery. The invoice will show prices exclusive of duties. Once you receive your parcel, you will be liable for all import duties, customs, and local taxes levied by your shipping destination. Très Elite is not responsible for any delays or fees charged by customs.
Risk of Loss and Title
Once Très Elite has delivered the merchandise to the carrier, the purchaser assumes the risk of loss and title for the merchandise. Très Elite will not be responsible for the loss or damage of any item(s). If you encounter any issues with your delivery, please contact your local post office.
Customs Delays
International orders may be subject to delays due to customs clearance procedures in the destination country by the shipping carrier upon receipt. Please note that all refused shipments due to customs will be charged double the shipping fee to cover transportation cost both ways, plus stocking and associate fees, if any. This amount will not be refunded to your credit card but online credit only.
Direct Fulfilment
Très Elite works with hundreds of global designers and suppliers, and we may ship regular orders directly from our supplier's warehouse and fulfilment center locations around the world to your doorstep on delivery duty unpaid basis. However, if you wish to have a full list of merchandise available in local fulfilment centers to have it shipped within your country to avoid customs duty, please contact us.
Gift and Commercial Value
Unfortunately, we are unable to mark merchandise as “gift” or “no commercial value.”
Final Sale Policy
All international orders fulfilled outside of Canada, USA, EU are considered final sale once shipped and are therefore ineligible for any refunds or exchanges. Please refer to our shipping and handling, as well as return and exchanges policies for more details or contact us if you cannot find the answers you are looking for. Notify us if you have any sizing, fit, or color questions prior to placing your order or within 60 minutes after placing the order for any possible requests to avoid any inconveniences, as your order will be processed immediately, and no further modifications will be granted.
Special Orders
This rule does not apply for Trade and Bulk orders, Made to Order, Pre-order, or any other special merchandise orders because you cannot return or refuse special orders as they are not returnable and therefore not refundable.
Shipping Rates and Free Shipping
We offer free standard shipping on orders over $125 to Canada, USA, and EU. The minimum order value must be a minimum of $125 USD (Canada, USA, and EU) before taxes, shipping, and handling. Free standard shipping to the rest of the world may also be available on orders minimum between $149 - $250 depending on the country (calculated at checkout).
Express Shipping
Express shipping is available upon request. Please contact us before placing an express order so that we can check if it is possible to do so, as the cost will vary depending on sizes and weights. Also, please note that there are many products that we are unable to ship immediately because they are made to order or pre-order items.
| Eligibility | International Shipping Information | Detail | Notes |
|---|---|---|---|
| ✅ | Shipping Countries | Très Elite ships to 150+ countries | Some exclusive merchandise may have shipping restrictions |
| ✅ | Prices, Styles, and Items | Prices, styles, and items may vary by country | Shipping destination can be chosen on the product page, or contact Très Elite for more information |
| ❌ | Delivery Duty Unpaid (DDU) Basis | Import duties are the responsibility of the purchaser | Invoice will show prices exclusive of duties |
| ❌ | Risk of Loss and Title | Once merchandise is delivered to the carrier, the purchaser assumes the risk of loss and title | Très Elite is not responsible for any loss or damage |
| ❌ | Customs Delays | International orders may be subject to delays due to customs clearance procedures | All refused shipments due to customs will be charged double the shipping fee |
| ✅ | Direct Fulfilment | Regular orders may be shipped directly from supplier's warehouse and fulfilment center locations | Contact Très Elite for a full list of merchandise available in local fulfilment centers |
| ❌ | Gift and Commercial Value | Merchandise cannot be marked as "gift" or "no commercial value" | |
| ❌ | Final Sale Policy | All international orders outside of Canada, USA, EU are considered final sale | Refer to shipping and handling, return and exchange policies or contact Très Elite for more details |
| ❌ | Special Orders | Trade and Bulk orders, Made to Order, Pre-order, or any other special merchandise orders are not returnable and refundable | |
| ✅ | Shipping Rates and Free Shipping | Free standard shipping on orders over $125 to Canada, USA, and EU | Minimum order value of $125 USD (Canada, USA, and EU) before taxes, shipping, and handling |
| ✅ | Express Shipping | Express shipping available upon request | Contact Très Elite for more information and costs |
Countries We Ship To. Click here
Countries we may not ship to. Click here
Currency Conversion
- All payments and refunds are charged in US dollars. Currency conversion is for reference only. We suggest checking with the issuing bank of your credit card to find the exact exchange rate. We do not account for changes in exchange rates and will not issue price adjustments based on fluctuations in exchange rates.
No customs duties on US orders less than US$800.00.
Duty on goods delivered to Canada
- Please note that when sending items to Canada, it is important to be aware of the potential applicability of the Goods and Services Tax (GST) and/or duty.
- According to the law, unless explicitly exempted, it is mandatory to pay the 5% GST on imported items by mail, along with any applicable fees. The Canada Border Services Agency (CBSA) determines the duties based on the value of the goods in Canadian currency.
Duty-free on major items delivery within Canadian boundaries. (Under the new United States–Mexico–Canada Agreement (USMCA), the import tax exemption threshold will change from CAD 20.00 to CAD 40.00 and the import duty exemption threshold will change to CAD 150.00 for shipments arriving in Canada on or after July 1st, 2020).
Duty on goods delivered to Australia
- Duty rates vary between 0% to 10%. However, most products imported to Australia, are taxed at around 5%. Follow this link for a full list of Australian duty rates, listed by HS Code. Assuming a rate of 5%, and a Customs value of $10,000, you'll pay AU$500.
*Customs duty is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
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