Compensation for late delivery:
If you are missing 1 or more of the items you have ordered it may be down to the following:
If none of the above apply and you are still missing your item please contact our Customer Service team within 24 hours of your order being delivered and they’ll be happy to help.
The carrier has been unable to deliver your parcel to you (you may not have been in or they might not have been able to gain access to your property). If your tracking is showing as being returned to us you can wait for your parcel to come back and we'll give you a refund after dection when it does. Please note that shipping and restocking fees may apply and a typical refund will take up to 21 days, that’s 14 days for the parcel to arrive back at our warehouse and us processing with up to 7 days for it to make its way through the banking system.
If the carrier was unable to deliver this time it may be worth considering when you next order to use an alternative delivery address where you know someone will be able to receive the parcel or selecting an alternative delivery option at checkout e.g. time specific delivery or locker collection if offered in your delivery location.
If you have a promo code/discount code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.
Having issues redeeming your discount?
Just add your code to the ‘Redeem Gift Voucher’ box at checkout and hit apply. It’s as easy as that! If the value of your order is less than the value of your gift voucher, the balance remains for next time.
Please note, gift card/ voucher are available for purchase here.
For more information or any questions, please refer to our terms and policies or contact us directly. We value your business and are dedicated to providing you with the best possible customer experience.
We're excited to offer wholesale accounts to our valued customers! If you're interested in taking advantage of our wholesale prices and terms, please sign up for an account with us and get approved today.
Start Saving with the Très Elite Trade Program. Très Elite is proud to offer a trade program supporting modern trade professionals. If you are a designer, architect, contractor or professional of the hospitality industry, you’ll enjoy great savings and special services from joining the Très Elite Trade Program.
If you have any questions or concerns, please contact us via email or chat with us between 10 a.m. and 2 p.m. on weekdays, Monday through Friday. Our team will make every effort to respond to your message as soon as possible on Mondays and Fridays between 10 a.m. and 3 p.m., excluding weekends, peak times, and holidays. Please be aware that sending multiple emails may result in them being routed to the spam folder.
❀Halloween Wreaths for Front Door-Handcrafted fall wreath crafted with realistic pumpkins, faux maple leaves, berry and rattan hoop. This fall wreath decor is full of a combination of fall elements and can be used both indoors and outdoors the fall wreath hanger will transform your home into an attractive place that welcomes your family and friends, especially on Halloween, Thanksgiving and Christmas.
❀Vibrant Color Last for Long Time-Artificial fall outdoor wreaths, no maintenance required. The large fall wreaths for the front door will last colour retention and look great all the time, the rich colours and foliage give this autumn door wreath a very full appearance.
❀Premium Material Outdoor Wreath-The fall garland wreath is made of natural vines, designed with vivid artificial plants, including maple leaves, exquisite pine cones, pumpkins and colourful berries. The diameter of the autumn front door wreath is about 40cm/15.7 inches, which is larger than the general garland and can be more conspicuous as decoration.
❀No Maintenance Required-Artificial fall door wreath, no hassles with the need for clean up or maintenance required to sustain its colours and a lifelike appearance. Treated with the latest pressing technology to prevent the leaves from falling off the wreath, and ensure long-lasting use.
❀Fall Thanksgiving Decor-Autumn decor wreath can be used indoors or outdoors making it a versatile decorative accessory. Hang it above your fireplace, on your front door, or on a living room wall. This floral wreath will bring an enjoyable ambiance to this harvest season.