Compensation for late delivery:
If you are missing 1 or more of the items you have ordered it may be down to the following:
If none of the above apply and you are still missing your item please contact our Customer Service team within 24 hours of your order being delivered and they’ll be happy to help.
The carrier has been unable to deliver your parcel to you (you may not have been in or they might not have been able to gain access to your property). If your tracking is showing as being returned to us you can wait for your parcel to come back and we'll give you a refund after dection when it does. Please note that shipping and restocking fees may apply and a typical refund will take up to 21 days, that’s 14 days for the parcel to arrive back at our warehouse and us processing with up to 7 days for it to make its way through the banking system.
If the carrier was unable to deliver this time it may be worth considering when you next order to use an alternative delivery address where you know someone will be able to receive the parcel or selecting an alternative delivery option at checkout e.g. time specific delivery or locker collection if offered in your delivery location.
If you have a promo code/discount code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.
Having issues redeeming your discount?
Just add your code to the ‘Redeem Gift Voucher’ box at checkout and hit apply. It’s as easy as that! If the value of your order is less than the value of your gift voucher, the balance remains for next time.
Please note, gift card/ voucher are available for purchase here.
For more information or any questions, please refer to our terms and policies or contact us directly. We value your business and are dedicated to providing you with the best possible customer experience.
We're excited to offer wholesale accounts to our valued customers! If you're interested in taking advantage of our wholesale prices and terms, please sign up for an account with us and get approved today.
Start Saving with the Très Elite Trade Program. Très Elite is proud to offer a trade program supporting modern trade professionals. If you are a designer, architect, contractor or professional of the hospitality industry, you’ll enjoy great savings and special services from joining the Très Elite Trade Program.
If you have any questions or concerns, please contact us via email or chat with us between 10 a.m. and 2 p.m. on weekdays, Monday through Friday. Our team will make every effort to respond to your message as soon as possible on Mondays and Fridays between 10 a.m. and 3 p.m., excluding weekends, peak times, and holidays. Please be aware that sending multiple emails may result in them being routed to the spam folder.
Experience the ultimate in comfort and luxury with our 100% Cotton Floral Printed Princess Bedding Set. Perfect for transforming your bedroom into a princess-worthy retreat, this set is available in twin, king, and queen sizes to fit any bed.
The set includes a duvet cover, bedspread, bed skirt, and pillow shams, all featuring a beautiful floral print in shades of pink. The lace ruffles add a touch of elegance and charm, making this set perfect for girls of all ages.
With 4, 6, and 8 piece options available, you can choose the perfect set to fit your needs. The 4 piece twin set includes one bed skirt, one duvet cover, and one pillowcase, while the 8 piece queen set includes a heart-shaped cushion cover, square cushion cover, and candy cushion cover in addition to the standard pieces.
Crafted from 100% cotton, this bedding set is not only soft and comfortable, but also durable and easy to care for. Simply machine wash with mild soap and cool iron if needed. The first wash may cause some fading, so it's best to wash the set separately.
Please note that the size of the set may vary depending on your country, so be sure to check the measurements before ordering. Additionally, while the product image may show more than 2 pillow shams, the set only includes 2.
Twin Size: 3 pieces set, suitable for 1.2*2.0 M bed
Full Size: 4 pieces set, suitable for 1.5*2.0 M bed
Queen Size: 4 or 6 pieces set, suitable for 1.8*2.0 M bed
King Size: 4 or 6 or 8 pieces set, suitable for 2.02.1 M or 2.02.2 M bed
This bedding set is a must-have item for anyone looking to upgrade their bedroom décor. With its soft and durable fabric, you can enjoy a comfortable and cozy night's sleep while adding a touch of elegance to your bedding ensemble. The set includes everything you need to complete your bedding set and is available in various sizes to fit your bed perfectly. Plus, it's easy to care for and maintain, making it a practical and convenient choice for busy lifestyles. Upgrade your bedding game today and experience the comfort and luxury of this high-quality bedding set!