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Payment methods

Which types of payment do you accept?

All current payment transactions are handled via our payment partner Paypal which supports most debit and credit cards

The transaction statement on your bank transaction overview will always mention us

If you did not receive an order placement confirmation and/or a payment confirmation and they are not in your spam folder - something went wrong: 

  • Your order was not placed.
  • Your credit card payment did not succeed.
  • Your bank transfer did not succeed.

Currently, it is not possible to pay in instalments. Via our resellers, it is possible to purchase devices on contract.

- IMPORTANT -
The listed payment options are only available in the mentioned shipping countries. So even if you have a payment option that would work in another country, it will not be available if your order ships to a country that does not have that option listed. 

Payment options per shipping country

We accept the following forms of payment:

Credit card

  • International payment service with a credit card. Debit cards are not accepted.
  • We can accept Carte Bancaire for France and VisaDankort for Denmark.
  • For all countries we ship to, we accept: American Express, Diners, Discover, JCB, Maestro, Mastercard and Visa.
  • Payment fee is about 1,2%.

If you encounter issues with your credit card payment, please consult this support article.

PayPal

  • You can transfer payments from your PayPal account, directly or via your credit card (MasterCard, Visa) or a debit card. If you're not a frequent PayPal user, you may be able to make credit card payments as a guest without creating an account.
  • Payment fee for EU is about € 1,99 per order - independent of items in your order or shipping country.

If you have any issues paying through PayPal, please contact the PayPal customer service.

In case you encounter other issues, please contact our Customer Support team, especially when you have raised an issue in the PayPal resolution center.

Online Banking

  • You can transfer payments directly from your bank account via these (inter)national payment services.
    • Bancontact (Belgium)
    • iDeal (Netherlands)
    • Giropay (Germany)
    • Klarna Sofortüberweisung (Austria, Belgium, Germany, and Switzerland) 
    • UnionPay (ExpressPay/SecurePlus)(all countries we ship to except the UK)
    • Bank Payment (Estonia, Finland, Latvia, Lithuania)
    • Trustly (Czechia, Estonia, Finland, Latvia, Lithuania, Sweden)
  • Payment fee is 1,2%.

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