Bulk Order Need to Know
We're excited to offer wholesale accounts to our valued customers! If you're interested in taking advantage of our wholesale prices and terms, please sign up for an account with us and get approved today.
Here's what you need to know:
Wholesale Account Benefits: Our wholesale accounts offer a variety of benefits, including access to our discounted wholesale pricing, special terms, and promotions. We offer competitive pricing on a wide range of products, including bulk and specialty items.
Approval Process: In order to qualify for a wholesale account, we require a few pieces of information from you, including your business name, tax ID number, and other relevant business information. Once you've submitted your application, our team will review it and get back to you within a few business days.
How to Sign Up: Signing up for a wholesale account is easy. Simply visit our website and click on the "Wholesale" tab to learn more about our program and fill out our online application form. Once your application has been approved, you'll be able to start taking advantage of our wholesale pricing and terms.
Quick and Easy Bulk Orders
Are you in need of a large quantity of our products in a short amount of time? Do you want to skip the hassle of going through the usual approval process for bulk orders? At Très Elite, we’ve got you covered! Here’s how you can easily make a quick bulk order with us.Steps to Place a Quick Bulk Order:
Sign up for an account with us: The first step to making a bulk order with us is to sign up for an account. This will allow you to easily place orders and access exclusive deals and discounts.
Contact us for a quick quotation: Once you have an account with us, you can contact us for a quick and recent quotation for your bulk order. Our team will provide you with a competitive price and any other information you need to place your order.
Order instantly: Once you have received your quotation, you can proceed to place your bulk order instantly. Our ordering process is simple and easy, ensuring that you get your products as soon as possible.
Bulk Ordering Made Easy with Our Discounted Prices and Terms
Here's what you need to know:
- Discounted Prices: We are pleased to offer our customers the chance to save up to 50% off the original selling price on bulk orders. Please note, however, that bulk discounts are not always available for items that are already on sale or marked down.
- Minimum Order Requirement: In order to qualify for bulk pricing, there is typically a minimum order requirement of $500 per SKU. We offer a range of colors and sizes to choose from, and your price will be determined after the bulk discount has been applied. Please note that the minimum order amount does not include taxes or shipping costs.
- Final Sale Policy: It's important to be aware that all bulk orders are considered final sales and cannot be returned or exchanged. Our team is committed to providing exceptional customer service and ensuring that you are completely satisfied with your purchase.
- Shipping Policy: We currently offer shipping to the contiguous 48 states of the USA, as well as Canada and Mexico, Europe, United Arab Emirates, India, and Vietnam. If your country is not listed, please let us know and we will do our best to assist you. All regular bulk orders (light weights) are eligible for free standard shipping (DDU) and you are responsible for custom taxes. If you’re interested in having your order delivered to a freight forwarding address, express shipping, or want to use your own shipping account, please reach out to our customer service team to make arrangements. Click here for more options.
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Ordering Information for Wholesale Purchases
If you're interested in making a wholesale purchase with us, here is some important information that you need to know about ordering, customization, promotions, cancellations, and refunds.
- Order Minimum: Our minimum order amount per SKU is $500 unless otherwise specified. You can choose from different colors and sizes, and the price will be calculated after the bulk discount has been applied. Please note that the minimum order amount does not include taxes and shipping costs unless otherwise noticed.
- Customization and Printing: If you're interested in customizing or printing on bulk items, kindly reach out to us for more information about MOQ and production timeframe before placing the order.
- Pre-Ordering Next Season: At this time, only the items that are listed on the wholesale website are eligible for wholesale purchasing. You can only access this page after your wholesale account is approved. If you're interested in any other of our products, please reach out to us and we'll see if we can offer you any discounts on MOQ.
- Promo Codes and Bulk Purchases: If you have Promo codes, gift cards and points, they are valid for all bulk purchases.
- Cancellations and Adjustments: We are unable to cancel or make changes to your order after you have placed it with us. Changes include but are not limited to address updates, shipping requests, product sizing, product color choice, and product purchased quantity. It's extremely important that you have your address and order information entered correctly. In some rare circumstances, contact us within 60 minutes if you need to make a small change and we'll do our best to make it happen or you will need to make a new separate order for additional variants and options if necessary.
- Unavailability of Items: At times, we may face situations where an item in your order is not available. We understand that this can be disappointing, but we strive to handle such cases with the utmost care and transparency. Here's what you need to know about how we handle unavailable items:
- Notification: If an item in your order is unavailable, we will notify you via email within 24 to 72 hours or 03 business days starting from your order time, excluding weekends. This is to ensure that you are aware of the situation as soon as possible.
- Options: We offer you two options when an item is unavailable:
- Replace the unavailable item with another item: If you choose this option, we will make adjustments to your order as necessary. We will refund you if the new item costs less than the original, and we will send you an invoice if it costs more.
- Cancel the unavailable item: If you choose this option, we will refund you for the full amount of the unavailable item.
- Refund Processing: Please allow up to 10 business days for your refund to process. We appreciate your patience and understanding during this time.
- Order Confirmation: Once we have received your order, we will send you a detailed confirmation email. If you have any questions or concerns about your wholesale order, please do not hesitate to contact us.
Shipping, Payment, Returns, and Warranty Policy
This policy outlines our shipping, payment, returns, and warranty practices to help you make informed decisions.
Shipping Policy for Bulk Orders
- Our shipping policy for bulk orders entails complimentary standard shipping, which is applicable to all regular bulk orders. Please note that the lead time for standard shipping ranges from 3 to 7 business days, followed by an estimated delivery time of 2 to 6 business weeks, on average. However, please be aware that certain products and fulfilment locations may result in extended delivery times.
- If you require faster delivery, we offer express shipping for an additional fee. Typically, express orders are delivered within 5 to 7 business days, beginning from the last confirmation, excluding weekends. Please let us know before placing your express bulk order.
- For heavy items, a shipping quotation may be necessary before purchase, and large orders may take up to two business weeks to prepare. Custom-made and personalized bulk orders may take up to four business weeks before shipment.
- We strive to provide our customers with prompt and reliable shipping services. However, it's important to note that we cannot guarantee shipping times due to external factors that are beyond our control, such as weather conditions, public holidays, unforeseen events, customs, or shipping service interruptions that may cause delivery delays, for which we cannot be held responsible.
- For small and light bulk orders, we primarily use Canada Post, USPS, TNT, Royal Mail, Australia Post, PostNord, etc.., for standard delivery, and DHL, FedEx, EMS, and USPS for express delivery. Once your order is processed and fulfilled, we will send you a shipping confirmation email containing tracking information. If your package is lost in transit, you will need to contact the shipping provider directly to locate it.
- We ship bulk orders to several countries, including the contiguous 48 states of the USA, Canada, Scandinavia, England, Germany, Austria, Australia, New Zealand, India, Russia, Latvia, Dubai, and Vietnam. If your country is not listed, kindly inform us, and we will check to see if shipping is available to your location.
Please note that delivery services are only available on business days. Our business hours are from 9:00 a.m. to 4:00 p.m. PST, Monday through Friday, excluding holidays. We urge our customers to consider these factors and anticipate delays before placing bulk orders.
Payment: We accept payments by PayPal and all major credit/debit cards, such as Visa, MasterCard, American Express, Discover, and JCB. At this time, we only accept Bill Me Later, C.O.D., or checks for selected countries. We do not accept multiple forms of payment for a single order. To protect our customers, we subject all orders to a thorough review process that includes credit card authorization and verification. Occasionally, this may result in a slight delay in processing your order. We kindly ask for your patience during these times.
Returns and Warranty: Returns are not accepted on bulk orders, unless in the case of damaged or defective items. If you receive a damaged item, please email us right away with your order number, photo, and item description. We will either replace or refund you for the item. If your product is flawed due to a manufacturing defect, we will replace it without charge. Damaged parcels must be reported within 24 hours of receipt. This warranty does not cover damage caused by accident, improper care, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. If we do not have the item in stock, we will provide you with an online credit. Please note that shipping and handling charges are non-refundable, as they cover the cost of order processing, item selection, packaging, and transportation.
We hope this provided you with the necessary information to make informed decisions regarding shipping, payment, returns, and warranty. If you have any questions or concerns, please reach out to our customer service team for assistance. We appreciate your business and look forward to serving you.
*Please note that the terms and conditions of this policy, which apply to all of the aforementioned groups, are subject to change at any time. We encourage you to review this policy regularly to ensure that you are aware of any updates or modifications.