Chic High-Waisted Jumpsuit with Trendy Button Suspenders for Women

Expect shipping delays for Israel, Russia, Poland, Brazil, Korea, Ukraine, Hawaii, and remote areas.

Worldwide Shipping and Processing Times

We’re proud to offer worldwide shipping from multiple fulfillment centers, ensuring timely order processing within 3-7 business days (Monday through Friday, excluding holidays). After processing, your item will be shipped according to the method chosen at checkout.

• Standard Orders: Processed in 3-7 business days.
• Special Orders: Bulk, wholesale, pre-orders, and customized items may take up to 6 weeks.

For expedited delivery, please reach out within 60 minutes of ordering for an upgrade to Express shipping. Otherwise, orders default to our Economy shipping option, which may have longer transit times.

Estimated Delivery Times

Delivery times vary based on your shipping selection:

• Economy Shipping: Cost-effective with longer transit.
• Express Shipping: Faster transit, available upon request within 60 minutes of order placement.

Should your order not arrive within the estimated timeframe, please contact us for assistance.

Shipping to Specific Regions

Certain regions may experience delays due to customs, regulations, or regional logistics:

• Israel, Russia, Poland, Brazil, Korea, Ukraine, Hawaii, Remote Areas: Expect potential delays.
• Schengen Area & Russia: Please include your full name for smooth processing.
• Brazil: Ensure CPF information is accurate to avoid shipping issues.
• Korea: Include your name and address in Korean for compliance.

Shipping to Customers in South America, Germany, Israel, Ukraine, and Belarus

• South America (e.g., Argentina, Peru, Colombia): Including a tax number will streamline customs processing.
• Germany: For shipments via FedEx/TNT, an EORI number is required.
• Russia: Full names must have three words (first, middle, last).
• Israel, Ukraine, Belarus: Anticipate possible delays, with a minimum of 30 days for Ukraine and Belarus.

Customs and Import Taxes

We aim to minimize customs taxes by shipping from the nearest location when possible. Most small orders include customs coverage. However, bulk, wholesale, or high-value items may incur additional charges, for which the recipient is responsible.

Order Status and Tracking

Track your order through the following standard statuses:

• Pending: Awaiting payment verification.
• Info Received: Confirmation and packaging in progress.
• In Transit: En route (tracking may update intermittently).
• Out for Delivery, Delivered, Failed Attempt, Exception, Expired.

If a package is delayed or fails delivery, please contact your local carrier with the tracking details provided, and our support team will assist as needed.

Packaging and Delivery Assurance

We carefully package all items to ensure they arrive safely. If you have specific packaging preferences and are willing to cover additional costs, contact us before placing an order. Inspect your item upon arrival and report any damages or incorrect items within 24 hours.

Delays Due to Uncontrollable Factors

Unexpected delays may occur due to:

• Natural Disasters: Weather, road closures, etc.
• Political Unrest: Civil disruptions can impact transit.
• Pandemics and Health Crises: Supply chains and logistics can be affected by global emergencies.
• Supply Chain Issues and High-Volume Periods: Particularly around holidays or major events.

Unreceived Packages

If a package is held at a local post or logistics center, customers are encouraged to reach out to their local office for release. Our team is here to support with additional information if needed.

Late Delivery Compensation

We offer a $5 standard shipping or $10 express shipping credit, plus a surprise gift for uncommon delays.

Returns and Refunds

If your item is damaged, defective, or doesn’t match its description, contact us to obtain an RMA number for a return. Upon receipt and inspection, we’ll arrange for a replacement or refund.

Customer Service Hours and Contact Etiquette

Our customer service operates Monday to Friday, 10 a.m. to 2 p.m., with messages received after 1 p.m. Thursday and on weekends processed on Monday. Please submit specific questions to expedite assistance. Multiple emails on the same issue may be filtered.

Special Order Requests and Modifications

Contact us within 60 minutes of ordering to make changes or cancellations. For personalized items, ensure details are correct as modifications cannot be made after processing.

Important Note: Expected Delivery Timeframes

Most orders are processed and shipped within 3 days, with delivery times ranging from 7 days to 2 weeks, depending on your chosen shipping method. International orders, specialized items, and deliveries to remote areas may take 4 to 6 weeks.

Personalization and Customization

We offer a range of personalization and customization options to make your product truly unique. Whether you want to add a name, logo, or special message, our team will work closely with you to ensure that your design perfectly reflects your vision. From tailored designs to specific color choices, we provide the flexibility to create a one-of-a-kind product that stands out and meets your exact specifications.

Artwork

We prefer artwork in Adobe Illustrator format. Please save artwork as .ai or .eps vector file types. All text must be converted to outlines.  Artwork modification that requires our professional graphics team will incur additional charges.   

eProof

Prior to production, we will send you an Electronic Proof (eProof) to review logo placement and specs for accuracy.  The eProof requires your approval before we can begin production.  In the event that you require edits or changes, then a new electronic proof will be submitted for your approval.  eProofs are sent to you via email FREE of charge.  

Production Lead Time

Standard production time is 7-10 days after artwork approval. Please call for any rush requests. All rush requests must be approved prior to order confirmation.

Cancellation

Any cancellation of orders in process is subject to applicable charges, depending on extent of work performed and cost incurred at time of cancellation.

Returns

Customized and engraved products are non-returnable.

Artwork