We've implemented special procedures as we work to keep our teams and you safe, processing of orders and carriers are experiencing delays due to COVID-19.

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Currency & Language: All prices are in USD, to select the local currency or language, simply click on the drop-down menus in the upper-right corner of the page and consider your selection.

Coronavirus updates: We continue delivering your orders during peak times and the Covid-19 crisis, our team ensures your order is being processed as quickly as possible. We have international warehouses based in Asia, America, Europe and the Middle East, your order will dispatch from the most neighbouring warehouse when possible and you may receive various packages for the same order. If your order contained any goods that belong to one of our special order catalogues, the stated delivery times might be longer.

DDU: We ship to over 150+ countries around the world on a DDU basis (Delivery Duty Unpaid), this means you will be liable for any import duties which may be charged on your order at delivery, the invoices will display prices exclusive of duties unless otherwise noted.

Special orders: Most of our products are belong to the special order group (backorder, made to orders, customize, personalize, and pre-order items). For a special order, please note that all special orders such as made to order, customized, personalized, and pre-ordered items are final sales.

Lead time: Please keep in mind that special orders usually take a little bit longer time to process and ship, the process starts as soon as your order is placed and may have a processing time of 7-14 business days before it ships. (Orders placed over the weekend will be considered received on Monday, and the day that we receive your order is considered day zero). This process may take longer during peak time, natural disaster, or pandemic.

Shipping: We ship this product globally, our warehouses are based in Asia, America, Europe, and the Middle East. Our team ensures your order is being processed as quickly as possible. Your order will dispatch from the nearest warehouse when possible, and you may receive different packages for the same order. Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

Disclaimer: While we aim to provide accurate product information, it is provided by manufacturers, suppliers, and others, and has not been verified by us. The digital images we display have the most accurate colour possible. However, due to differences in computer monitors, we cannot be responsible for variations in colour between the actual product and your screen. 

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